Meet the team

Mohammad Farajat is the visionary CEO and Founder of Zaman Tours, established in 1998 as a family-run business that showcases Jordan’s rich tourism heritage. Mohammad began his career in the tourism industry as a hotelier before founding Zaman Tours. The company, whose name means “epoch” in Arabic, reflects the historical depth and cultural significance of its location near Petra, the ancient capital of the Nabatean Kingdom and one of the new seven wonders of the world. Under Farajat’s leadership, Zaman Tours has flourished, starting as a local tour operator passionate about sharing Jordan’s beauty with the world. Committed to promoting Jordan as a premier vacation destination, Zaman Tours aims to craft unforgettable experiences for global travelers, fostering a deeper appreciation for the country.

Rashed Farajat is the dynamic leader overseeing product management, contracting, and business development at Zaman Tours. With a passion for travel and an adventurous personality, Rashed excels in navigating challenges and innovating new strategies to enhance the company’s offerings. His expertise in quality management has positioned him as a key player in catering to both middle-class and high-end clientele, ensuring that each customer receives unparalleled service and memorable experiences. Rashed’s proactive approach and commitment to excellence continue to drive Zaman Tours’ growth and reputation in the competitive tourism industry. His leadership not only furthers the company’s mission but also embodies his deep-rooted love for exploration and adventure.

Giovanni Caridi serves as the Business Development Manager and Sales Leader for Zaman Tours in Europe. His role is crucial in expanding the company’s reach and enhancing its presence across European markets. Giovanni’s deep expertise and extensive knowledge of the travel industry, combined with his passionate and dynamic personality, drive the strategic growth and development of Zaman Tours. His ability to connect with partners and clients alike has been instrumental in forging strong relationships and spearheading innovative sales strategies. Under his leadership, Zaman Tours has seen significant growth in Europe, further establishing the company as a leader in offering unique and enriching travel experiences.

Yazan Falahat is the esteemed Head of Operations at Zaman Tours, where he skillfully manages the operation and quality department, focusing on ground operations. His daily responsibilities involve tackling operational challenges and enhancing in-town customer relations, ensuring every aspect of the travel experience runs smoothly. Known for his adeptness in stakeholder management, Yazan plays a crucial role akin to a “godfather,” overseeing and controlling the diverse elements and stakeholders involved in each trip. His leadership ensures high standards of quality and efficiency, making him a pivotal figure in maintaining the company’s reputation for excellence in service and customer satisfaction.

Oriana Vitale brings a vibrant energy and a wealth of experience to her role as Account Manager at Zaman Tours. Her expertise in fostering strong client relationships, coupled with a deep understanding of the travel industry, enables her to deliver tailored travel experiences that are both innovative and inspiring. Oriana’s strategic approach to account management ensures that every detail is handled with precision and care, resulting in flawless travel plans that meet the unique needs of each client. Passionate about exploring new cultures and destinations, Oriana’s insights and enthusiasm make her an indispensable guide for travelers seeking adventures that go beyond the ordinary. Her commitment to excellence and customer satisfaction is evident in every interaction, making every Zaman Tours experience truly exceptional.

Farah Farajat is a dynamic Account Executive at Zaman Tours, where she combines her passion for travel with her sharp business acumen to manage client relationships and drive sales success. With a background in marketing and a natural flair for communication, Farah excels in creating customized travel solutions that exceed client expectations, ensuring memorable and seamless travel experiences. Her expertise in navigating the complexities of the travel industry has made her an invaluable asset to both Zaman Tours and its clientele. Farah’s dedication to delivering excellence and her commitment to client satisfaction are central to her approach, making every Zaman Tours adventure a masterpiece of planning and execution.

Farah Adwan is a dedicated reservations specialist at Zaman Tours, known for her exceptional organizational skills and commitment to customer satisfaction. With a passion for travel and a strong attention to detail, she ensures each client’s journey is meticulously planned and flawlessly executed. Her deep understanding of travel logistics and her proactive approach enable her to tailor personalized travel experiences, making her a valued member of the Zaman Tours team. Farah’s friendly demeanor and effective communication have earned her a reputation for reliability and customer care, helping travelers embark on unforgettable adventures with peace of mind.

Fadi Jebreen is the Airport Meet and Assist Representative for Zaman Tours, where he ensures seamless airport experiences for travelers. With a background in customer service and operations management, Fadi excels in coordinating with airport services to enhance guest arrivals and departures. Known for his excellent communication and problem-solving skills, he plays a key role in maintaining the high standards of service at Zaman Tours.

Hashem Falahat, our esteemed Horse Riding Manager at Zaman Tours, brings a unique blend of passion and expertise to the equestrian activities offered by our company. With years of experience in horse riding and management, Hashem has developed an exceptional understanding of equine care, riding techniques, and safety protocols, ensuring a top-tier experience for riders of all levels. His dedication to the well-being of both horses and riders alike sets a high standard for equestrian adventures. Under his guidance, Zaman Tours offers unparalleled horse riding experiences, designed to connect our guests with the beauty of our landscapes through the noble art of horseback riding. Hashem’s leadership and vision have made him a cornerstone of our team, embodying our commitment to excellence and the enriching experiences we strive to provide.

Fareed Shabaan is the specialist in outdoor adventure tourism at Zaman Tours, with a focus on trekking and hiking. He oversees quality operations within the adventure travel sector, ensuring high safety standards and exceptional experiences. His expertise in outdoor adventures enhances Zaman Tours’ offerings, consistently exceeding traveler expectations. Fareed’s commitment to excellence and his passion for challenging outdoor activities enrich the travel experiences for clients, highlighting the adventurous landscapes of Jordan.